These Terms and Conditions set out the basis on which Rubbish Removal West Kensington provides rubbish removal and waste collection services to domestic and commercial customers within our service area. By booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing a booking.
In these Terms and Conditions, the following expressions have the meanings set out below.
Customer means any individual, business or organisation that books or uses our rubbish removal or waste collection services.
Services means the collection, removal, loading, transportation and lawful disposal or recycling of waste and rubbish as agreed with the Customer.
Waste means any items, materials, goods, refuse or rubbish presented by the Customer for collection that we agree are acceptable under these Terms and applicable waste regulations.
Contract means the legally binding agreement between the Customer and Rubbish Removal West Kensington for the supply of Services, formed in accordance with these Terms and Conditions.
Rubbish Removal West Kensington provides pre-booked rubbish removal and waste collection services within our designated service area. The Services typically include collection of household waste, garden waste, office waste, bulky items and general non-hazardous rubbish, subject to assessment and applicable regulations.
We will confirm the type and scope of Services at the time of booking, based on the information provided by the Customer. Any additional services requested on site are subject to our agreement, availability and applicable charges.
3.1 The Customer may request a booking by telephone, email or online enquiry, providing accurate details of the type, volume and location of the waste to be removed, together with access information and preferred dates and times.
3.2 Any quotation provided prior to inspection is an estimate only and is based on the description given by the Customer. We reserve the right to amend the quotation on arrival if the actual waste or access conditions differ from the information supplied at the time of booking.
3.3 A Contract is formed when the Customer accepts our quotation and we confirm the booking, whether verbally or in writing. Acceptance of the Services on site also constitutes confirmation of the Contract and agreement to these Terms and Conditions.
3.4 The Customer must ensure that someone authorised is present at the premises at the agreed time to confirm the waste to be removed, agree any revised charges and provide access.
4.1 The Customer is responsible for providing safe, suitable and reasonable access to the premises and to the waste to be removed. This includes ensuring that parking or stopping is available for our vehicle in accordance with local parking and traffic rules.
4.2 The Customer must ensure that the waste is clearly identified and, where possible, grouped or placed in a location that allows safe access and efficient loading. Any items not intended for removal should be kept separate and clearly indicated.
4.3 The Customer warrants that it either owns the waste or has full authority from the owner to arrange its removal and disposal.
4.4 If access is restricted, unsafe, or in breach of health and safety obligations, we may refuse to carry out part or all of the Services, or may agree a revised service scope and price. Waiting time or wasted journey charges may apply where access is not available at the scheduled time.
5.1 Prices are normally based on a combination of volume, weight, labour time, type of waste and access conditions. We aim to provide clear, transparent pricing to the Customer prior to the commencement of the Services.
5.2 Any quotation provided without an on-site assessment is an estimate. The final price will be confirmed on arrival, once our team has inspected the waste and access. If the Customer does not agree to any revised price, we reserve the right not to proceed with the Services and to charge a call-out fee where applicable.
5.3 All prices are stated in pounds sterling and may be subject to applicable taxes or charges. Where taxes apply, these will be clearly identified to the Customer.
6.1 Payment is due on completion of the Services unless otherwise agreed in advance in writing. We may require payment in full or a deposit before commencing the Services, particularly for larger or commercial collections.
6.2 We accept common payment methods as notified to the Customer at the time of booking or on site. Where payment is made by card, the Customer authorises us to take payment for the agreed charges, including any adjustments agreed on site.
6.3 For approved business customers with credit terms, invoices are payable by the due date stated on the invoice. We reserve the right to charge interest and recovery costs on overdue amounts in accordance with applicable law.
6.4 The Customer must ensure that sufficient funds or credit are available to meet the agreed charges. If payment is declined or withheld without valid reason, we may suspend further services and pursue recovery of the outstanding sums.
7.1 The Customer may cancel or rearrange a booking by providing us with reasonable notice prior to the scheduled collection time. We ask for at least 24 hours notice wherever possible to avoid cancellation charges.
7.2 Where a booking is cancelled with less than 24 hours notice, we reserve the right to charge a reasonable cancellation fee to cover our costs, including any allocated vehicle, crew and administration time.
7.3 If our team arrives at the premises and is unable to carry out the Services due to lack of access, absence of an authorised person, unsuitable waste, health and safety concerns or other reasons beyond our reasonable control, we may treat this as a late cancellation and apply a wasted journey or call-out charge.
7.4 We will make reasonable efforts to accommodate any changes requested by the Customer in relation to time, date or scope, subject to availability. Changes may affect the price and may require a revised quotation.
8.1 We collect most types of non-hazardous household and commercial waste, including general rubbish, furniture, appliances, garden waste and office items, subject to assessment on site.
8.2 Certain items and materials are classed as hazardous or controlled waste and may be subject to special handling, documentation and charges, or may not be accepted at all. Examples include, but are not limited to, chemicals, solvents, asbestos, clinical waste, pressurised containers, oils and some electrical or electronic equipment.
8.3 The Customer must inform us at the time of booking of any hazardous or unusual items that may be included. If hazardous or prohibited waste is discovered on site that we were not informed about, we may refuse to remove it and may adjust the price to reflect any additional time or costs incurred.
8.4 We reserve the right to decline the collection of any item or material that we reasonably believe may present a health, safety or environmental risk, or that cannot lawfully be transported or disposed of.
9.1 We will collect, transport and dispose of Waste in accordance with applicable UK waste management and environmental regulations, including duty of care requirements and licensing obligations where relevant.
9.2 Once the Waste has been removed from the Customer's premises and loaded onto our vehicle, ownership and responsibility for the Waste transfers to us, subject to applicable law.
9.3 We will use licensed disposal facilities, transfer stations, recycling centres or re-use routes wherever practicable, with the aim of minimising the amount of waste sent to landfill.
9.4 Where required, we may issue appropriate documentation evidencing collection and transfer of Waste in line with regulatory requirements. For some specialised or commercial collections, additional documentation or charges may apply.
10.1 The Customer represents and warrants that all information they provide about the Waste and access conditions is complete and accurate, and that the Waste does not contain any prohibited, dangerous or unlawful items that we have not agreed to collect.
10.2 The Customer agrees to indemnify us against any loss, claim, damage, cost or liability arising from a breach of these warranties, including where hazardous or prohibited items are included within Waste without our prior knowledge and agreement.
11.1 We will exercise reasonable care and skill in providing the Services. Our crews will take reasonable steps to avoid damage to property when removing Waste; however, the Customer accepts that some risk of cosmetic damage may be unavoidable when removing large or heavy items from confined spaces.
11.2 We shall not be liable for any pre-existing damage to property or items, nor for fair wear and tear resulting from normal rubbish removal processes.
11.3 Our liability for loss or damage arising from our negligence or breach of Contract is limited to the amount paid or payable by the Customer for the relevant Services, except in cases where liability cannot lawfully be limited or excluded, such as for death or personal injury caused by our negligence or for fraud.
11.4 We are not liable for any indirect, consequential or purely economic loss, including loss of profit, loss of business or loss of opportunity, arising out of or in connection with the Services or these Terms and Conditions.
11.5 We will not be responsible for any delay or failure to perform our obligations where such delay or failure is due to events beyond our reasonable control, including extreme weather, traffic disruption, accidents, road closures, industrial action or other force majeure events.
12.1 If the Customer is dissatisfied with any aspect of the Services, they should notify us as soon as possible, providing full details of the issue, the date of service and any supporting information.
12.2 We will investigate complaints fairly and promptly, aiming to provide a response or proposed resolution within a reasonable timeframe. Where appropriate, we may offer to rectify a service issue, provide a partial refund or take other remedial action at our discretion.
13.1 We maintain appropriate insurance cover in connection with the operation of our rubbish removal services, including public liability insurance, in accordance with industry standards.
13.2 Details of our insurance cover can be made available to the Customer on reasonable request.
14.1 We will collect and process personal information provided by the Customer for the purposes of managing bookings, delivering Services, handling payments and complying with legal obligations.
14.2 We will take reasonable steps to keep personal data secure and will not sell or disclose it to third parties except where necessary to provide the Services, process payments, comply with law or with the Customer's consent.
15.1 We may update or amend these Terms and Conditions from time to time. Any changes will take effect for new bookings from the date they are published or otherwise notified to Customers.
15.2 The Terms and Conditions applicable to a particular booking are those in force at the time the Contract is formed, unless a change is required by law or by a regulatory authority.
16.1 If any provision of these Terms and Conditions is held to be invalid, unlawful or unenforceable by a court or competent authority, that provision will be treated as deleted, but the remaining provisions will continue in full force and effect.
17.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of England and Wales.
17.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services.
18.1 These Terms and Conditions, together with any written quotation, confirmation and agreed variations, constitute the entire agreement between Rubbish Removal West Kensington and the Customer in relation to the Services and supersede any prior understandings or representations, whether written or oral.
18.2 No employee or representative of Rubbish Removal West Kensington is authorised to make any statement or promise not contained in these Terms and Conditions, and any such statement or promise should not be relied upon by the Customer.
By making use of our rubbish removal services, you can rest assured that you are getting a great deal from a reputable company. We will load unwanted materials from your property where they will then be taken to recycling facilities or be disposed of responsibly. Call us today and save money on your rubbish collection.
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Find our rubbish removal services offered at the lowest prices everywhere around West Kensington and make your home the cleanest again!
Tipper Van - Waste Collection and Rubbish Removal Prices in West Kensington, W14
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900 - 1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Waste Collection and Rubbish Removal Prices in West Kensington, W14
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
